Last Updated: September 12, 2026
This Privacy Policy describes how ArabandMarket (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Corporate Identity and Regulatory Compliance
ArabandMarket is officially registered and operated under the laws of the Kingdom of Saudi Arabia.
- Commercial Registration (CR) Number: 7053796616
We process and manage your data in strict compliance with the Saudi Arabia Personal Data Protection Law (PDPL) overseen by the Saudi Data and AI Authority (SDAIA), the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), and other applicable global data privacy standards. Our operations align with the regulatory frameworks mandated by the Saudi Ministry of Commerce and local business administration guidelines.
2. How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
Information We Collect Directly from You
Information that you directly submit to us through our WooCommerce store includes:
- Basic contact details: Your name, billing address, shipping address, phone number, and email address.
- Order information: Items purchased, transaction history, and fulfillment logs.
- Account information: Your chosen username, encrypted password, and registration metadata.
- Customer support information: Information you choose to include in communications with us via email, contact forms, or chat widgets.
Information We Collect Through Cookies and WooCommerce Architecture
Our platform is built on the WooCommerce ecosystem. We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies and tracking technologies. This includes:
- WooCommerce cart cookies to remember what items you have added to your cart while browsing.
- Device information, browser type, operating system, IP address, and unique device identifiers.
- Interaction data, including pages visited, products viewed, links clicked, and timestamps.
3. Third-Party Services and Data Disclosure
Because ArabandMarket operates a marketplace utilizing a cross-border dropshipping model, sharing data with external partners is required to fulfill your orders. We disclose personal information to the following parties:
- Global Dropshipping Suppliers and Carriers: We securely transmit order details (customer name, shipping address, and phone number) to our global suppliers and shipping carriers to pack and dispatch products directly to your doorstep.
- Payment Gateways: To securely process transactions, your payment data is managed directly by our payment partners. We integrate with PayPal and Moyasar (upon local regulatory site approvals). We do not store raw credit card details or bank passwords on our servers.
- WooCommerce Plugin & Service Providers: Web hosting platforms, security providers, and functional plugin developers that ensure the smooth operation of our technical framework.
4. Marketing Communications (Email and SMS)
We may use your personal information to send you marketing communications regarding new products, marketplace updates, or special promotional offers:
- Email Marketing: We may send marketing emails to the address you provided during account creation or checkout.
- SMS Marketing: In the future, we may utilize text messaging to provide order tracking updates or localized promotional text messages to the mobile number registered on your account.
- Opt-Out Rights: You can opt out of receiving these marketing communications at any time by clicking the “unsubscribe” link in our emails, replying to text alerts as instructed, or adjusting your profile settings in your account.
5. Cross-Border Data Transfers
As a marketplace serving the Middle East and global audiences with a dropshipping framework, your information will be transferred, processed, and stored outside your country of residence (including in countries where our suppliers, data centers, and technical plugins are hosted). In accordance with the Saudi PDPL and global standards, we deploy protective mechanisms to ensure your data maintains a legal level of protection during these international transfers.
6. Data Security and Retention
We utilize standard encryption protocols and hosting firewalls to minimize the risks of unauthorized access or data leakage. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, manage customer service lifecycles, and comply with standard statutory financial accounting obligations.
7. Your Legal Rights
Depending on your legal jurisdiction (such as Saudi Arabia, the GCC, or the EU), you possess specific rights over your personal data:
- Right to Knowledge/Access: The right to know how your data is being used and obtain copies of your records.
- Right to Correction/Rectification: The right to correct outdated or inaccurate information.
- Right to Destruction/Erasure: The right to request the deletion of your account records under specific parameters.
- Right to Withdraw Consent: The right to opt-out of marketing communications or data collection processes at any time.
8. Contact Us
If you want to exercise your privacy rights, lodge an inquiry, or update your profile details, please contact us using the information below:
Physical Address: [Insert physical business address or P.O. Box in Saudi Arabia/Middle East, if applicable]
Store Name: ArabandMarket
Commercial Registration: 7053796616
Email Address: admin@moonlightreflection.store